Contact

Contact MatchMakers.

We're here to help. Reach out through any of the channels below and we'll get back to you. For account-specific questions, please include your registered email address so we can find your record quickly.

MatchMakers LLC

1991 Crocker Rd, Suite 600-755
Westlake, OH 44145
United States

Phone (929) 354-6337

Email customerservice@matchmakersusa.com

Web matchmakersusa.com

What to contact us about

Customer Service & Billing

Account help, password resets, billing questions, refund requests, and Playbook or Dating Coach access issues. Use the phone or email above.

VIP MatchMaking

Applications and consultation inquiries are best submitted through the VIP application form. General VIP questions can come to the email above.

Press & Partnerships

Media requests, interview inquiries, and partnership proposals: email customer service with "Press" or "Partnership" in the subject line.

Legal & Child Safety

Legal notices: email customer service with "Legal" in the subject. Child-safety concerns have a dedicated channel — see our Child Safety Standards.